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Keynote: Funding the Future of Prospect Development

A donor's perspective

A Fireside Chat with a donor who gave a major gift to support the efforts of the University of Michigan's Analytics team.

Day 1

Wednesday, June 19

8:00 AM

Pre-FORUM
Check in

Ross School of Business, Blau Hall

Greeters will be on site to direct you to the registration table.

 8:30 - 11:30 AM

Analytics Pre-FORUM

Blau Hall, Room 1570

See below for details

8:30 - 11:30 AM

Manager & Director Pre-FORUM

Blau Hall, Room 1584 & 1580

See below for details

11:30 AM - 1:00 PM

Break for lunch

12:30 PM

FORUM Check in

Ross School of Business, Blau Hall

Greeters will be on site to direct you to the registration table. 

1:00 - 1:45 PM

Welcome

Blau Hall, Room 1580

2:00 - 5:00 PM

Specialty discussions

See below for details

5:15 PM

Happy Hour

Dominick's

812 Monroe St

Ann Arbor, MI 48104

Day 1: Specialty Discussions

Blau Hall, Room 1570

Analytics Pre-FORUM

​Facilitators: Brett Lantz, Paul Hively & Meredith Shapiro

  • What can we learn about fundraising analytics by eating Domino's pizza?

  • Dashboard and Visualization Do's and Don'ts -- Lessons from the Community

  • Evolving Models and Processes

Blau Hall, Room 1584

Managers Pre-FORUM

Facilitator: Rachel Brandell Mayers & Sarah Luckey

  • Keeping employees engaged and satisfied with their work

  • How do you create a diverse, inclusive, and equitable environment for your employees?

  • Managing performance conversations

  • Career development

Blau Hall, Room 1580

Directors Pre-FORUM

Facilitator: Craig Leonard

  • How do we plan for what our teams will look like in 2025?

  • Collaborating with non-development teams

  • How to grow individuals, teams and technology on a budget

  • Career development

Blau Hall, 3560

Healthcare Specialty Discussion

Facilitators: Michael London, Stephanie Fultz, & Ashley Selmon

  • Partnering with the Office of Patient Experience

  • Critical Care transport partnership

  • Segmentation strategies and alignment with institutes

  • Standardized reports and physician metrics

  • Pediatric patients and fundraising

Blau Hall, Room 3580

Analytics Specialty Discussion

Facilitators: Brett Lantz, Mark Dumich & Mirabai Auer

  • Interactive icebreaker: online bench-marking poll and discussion

  • What is your biggest "win"?

  • How do we take fundraising analytics to the next level?

  • Skill/career development -- what do we need to be learning?

Blau Hall, Room 2560

Research Specialty Discussion

Facilitators: Kelli North, Betsy Schmidt-Gullett & Jessica Szadziewicz

  • Gift officer relationship management (onboarding, metrics, etc.)

  • Proactive vs reactive research

  • Research's role in a campaign

Blau Hall, Room 3570

Prospect Management Specialty Discussion

Facilitators: Meghan Walsh, John Herman & Becky Fullmer

  • Managing unengaged prospects

  • Communicating with fundraisers

  • Best practices in discovery

Day 2

Thursday, June 20

9:00 - 9:50 AM

Breakout Session 1: Collaboration

See below for session descriptions.​

  1. Internal PD team collaboration

    • Blau Hall, Room 2560​

    • Facilitators: Emily Kelley & Sarah Luckey, Ohio State University

  2. Organizational partners collaboration​​​

    • Blau Hall, Room 3560

    • Facilitator: Melissa Cox, University of Michigan

  3. Working with consultants & vendors​

    • Blau Hall, Room 3570

    • Facilitator: Betsy Schmidt-Gullett, University of Cincinnati

  4. Fundraising goals and metrics for campus partners​

    • Blau Hall, Room 3580

    • Facilitators: Stephanie Fultz, University of Cincinnati & Jessica Szadziewicz, Loyola

10:00 - 10:50 AM

Breakout Session 2: Evaluating Success

​See below for session descriptions.

  1. Evaluating prioritization methods

    • Blau Hall, Room 2560

    • Facilitators: Emily Shipman & Paul Wiklanski, University of Michigan

  2. Measuring program success

    • Blau Hall, Room 3560

    • Facilitator: Jeremy Sheiko, Perdue University

  3. Gift Capacity - which elements are key at which points in the donor cycle?

    • Blau Hall, Room 3570

    • Facilitator: Amelia Bowen, Michigan State University

  4. Internal ROI and productivity measures​

    • Blau Hall, Room 3580

    • Facilitator: Michael London, Cleveland Clinic

11:00 - 11:50 AM

Breakout Session 3: Digging Deeper

See below for session descriptions.

  1. Campaigns: gearing up and winding down

    • Blau Hall, Room 2560

    • Facilitator: Craig Leonard, University of Michigan

  2. DoD turnover and best practices for onboarding

    • Blau Hall, Room 3560

    • Facilitator: Kari Stokosa, Wisconsin Foundation & Alumni Association

  3. Private company valuations

    • Blau Hall, Room 3570​

    • Facilitator: Chris Louderback, Wisconsin Foundation & Alumni Association

  4. Prospect assignment/qualification hierarchy​

    • Blau Hall, Room 3580

    • Facilitator: Kristin Gill, University of Michigan

12:00 - 2:00 PM

Lunch break

2:00 - 3:00 PM

Show & Tell: Professional Skills

Blau Hall, Room 1580

  • Influencing without Formal Power, Karen Hardy, University of Nebraska Foundation

  • Coaching Questions for Good Meetings, Kari Stokosa, Wisconsin Foundation & Alumni Association

  • Implementing KPIs for Team Engagement & Growth, Bonnie Weseli, University of Minnesota

  • Dealing with Excessive Turnover, Jessica Szadziewicz, Loyola University Chicago

  • Situational Awareness: What is it and why is it so important? Paul Wiklanski, University of Michigan

​

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3:00 - 3:15 PM

Break

.

3:15 - 4:00 PM

Show & Tell: Predicting the Future of PD

Blau Hall, Room 1580

  • Relationships & Prospecting, Cindy Karpovs, Notre Dame

  • Re-Scoring and Refreshing Analytics Models, Meredith Shapiro, Wisconsin Foundation & Alumni Association

  • Private School Tuition as an International Wealth Indicator, Hans Fruechtenicht, University of Michigan

  • Embedded Custom Research, Tessa Niederbaumer & Travis Moore, Cleveland Clinic

4:00 - 5:00 PM

Cohort Work Time

Find a spot to gather with your Cohort. See Day 3 for more information on this year's activity.

*Participation as a presenter in the Show and Tell sessions is voluntary; organizations are invited to submit their presentation ideas for consideration. Presentations should be brief – and submissions should indicate whether 5, 10, or 15 minutes are needed. Multiple submissions can be provided from the same organization and can be submitted for both topic areas.


Please submit a brief description of your presentation ideas to Kari Stokosa (kari.stokosa@supportuw.org) by April 18, 2019. Presentations will be reviewed by the Community Programming Committee and volunteer speakers will be notified in May about selection.

Day 2: Breakout Sessions

Blau Hall, Room 2560

Breakout 1: Internal PD team collaboration

Facilitators: Emily Kelley & Sarah Luckey, Ohio State University
This session will explore the collaboration between various members of prospect development teams. We all agree that collaboration sounds positive but does it really make things easier or harder? Does your organization’s current structure foster or hinder collaboration for your team? What does a strong collaboration partnership look like and what does each side need to bring to the table to make things successful?

Blau Hall, Room 3560

Breakout 1: Organizational partners

Facilitator: Melissa Cox, University of Michigan
This session will explore the collaboration between prospect development and our internal partners and how we can celebrate the wins and rebuild bridges when necessary. How are we publicizing our successes to our internal partners? What tactics have been successful in mending strained relationships? How do we leverage alumni relations engagement and stewardship in our work?

Blau Hall, Room 3570

Breakout 1: Working with consultants and vendors

Facilitator: Betsy Schmidt-Gullett, University of Cincinnati
This session will cover the complex relationship we have with consultants and vendors. How do you balance the sales pitch promises with the reality of deliverables? How do you know you are getting what you asked for? What role do we play in negotiations and contracts? How to tap into our peer network/colleagues at other institutions to find out which vendors they use and their experiences with the products?

Blau Hall, Room 3580

Breakout 1: Fundraising goals and metrics for campus partners

Facilitators:  Stephanie Fultz, University of Cincinnati & Jessica Szadziewicz, Loyola University Chicago
This session will focus on what role (if any) prospect development plays in establishing funding priorities. Based upon funding priorities, what goals (if any) do you set for campus partners or how are they set for you? What meetings (if any) do you have to define priorities/set goals? Who attends these meetings (deans/faculty/physicians)? How do you measure progress?

Blau Hall, Room 2560

Breakout 2: Evaluating prioritization methods

Facilitators: Emily Shipman & Paul Wiklanski, University of Michigan

​In this session we will share policies and practices used for prospect prioritization and follow-up.  What prioritization methods does your organization currently have in place? Has your team developed predictive models or scores in order to help with prioritization efforts?  What methods are you using to track your team’s impact? What has worked and what hasn’t?

Blau Hall, Room 3560

Breakout 2: Measuring program success

This session will discuss how participants currently track the success of existing and newly launched programs as well as what information is needed to do so. How do you define success for your programs? Are you able to measure the success of those programs with existing data, or do they require additional data to be collected? Are you required to report program success to senior leadership, or is it primarily for internal assessment?

Blau Hall, 3570

Breakout 2: Gift Capacity & the donor cycle

Facilitator: Amelia Bowen, Michigan State University
This session will explore the assets considered and methods employed to determine a prospect’s gift capacity. Do you look for different assets to determine wealth during prospect identification than you would look at when re-evaluating a known prospect? How do you as a prospect development professional work with gift officers to ensure capacity ratings are accurate?

Blau Hall, 3580

Breakout 2: Internal ROI & Productivity measures

Facilitator: Michael London, Cleveland Clinic
This session will discuss how participants are currently tracking and report out on Return on Investment (ROI) for their team.  Is your team currently required to report out ROI? If so, what factors are measured and reported? How is your organization or team currently measuring and reporting this activity?  Are non-monetary factors considered and if so, what are those factors?

Blau Hall, Room 2560

Breakout 3: Campaigns - gearing up and winding down

Facilitator: Craig Leonard, University of Michigan

​As Prospect Development teams are being recognized more for our unique skillsets and benefit to our organizations, we are also being asked to do more and more to support the planning and execution of comprehensive fundraising campaigns.  In this session, we will discuss the unique role that PD teams can play in planning and closing a campaign as well as how this role might evolve in the future. What are some new ways that your team has been asked to support a campaign (specifically in planning and closing a campaign)? What best practices are evolving on your teams? How do you see the role PD plays in campaigns evolving in the future? What have you learned about fundraising and donor strategy through supporting a campaign?

Blau Hall, Room 3560

Breakout 3: DoD turnover and best practices for onboarding

Facilitator: Kari Stokosa, Wisconsin Foundation & Alumni Association
Turnover is inevitable in fundraising staff. This session will share experiences and best practices in onboarding and off-boarding. What are your effective onboarding methods for educating new employees about prospect development? How do you ensure thoughtful transitions of prospects when a fundraiser leaves?

Blau Hall, Room 3570

Breakout 3: Private company valuations

Facilitator: Chris Louderback, Wisconsin Foundation & Alumni Association
Your prospect owns a private business. Your development officer wants to know how much it is worth. How do you determine its value? What resources do you use? What information do you provide when there is no reliable valuation?

Blau Hall, Room 3580

Breakout 3: Prospect assignment/qualification hierarchy

Facilitator: Kristin Gill, University of Michigan
In this session we will discuss how prospects get from qualification to managed portfolio. What criteria do you use to determine who gets referred a great lead? When do prospects move into portfolios? Come prepared with pain points and successes to share with the group.

Day 3

Friday, June 21

8:00 - 9:00 AM

Breakfast

Blau Hall, Room 1570

Provided by the FORUM planning committee.

9:00 - 10:00 AM

Keynote: Funding the future of PD

Blau Hall, Room 1580

Join us for a Fireside Chat with a donor who gave a major gift to support the efforts of the University of Michigan's Analytics team.

10:00 - 11:00 AM

Cohort work time

Find a spot to gather with your Cohort. See below for more information on this year's activity.

11:00 - 11:45 AM

Cohort report out

Blau Hall, Room 1580

11:45 AM - 12:00 PM

Take-Aways & Wrap Up

Blau Hall, Room 1580

Day 3: Cohort Activity

We are excited to announce that this year's FORUM will be topped off by a cohort brainstorming and networking activity.  Attendees are asked come prepared with a few challenges they’re hoping to solve through both programming and networking at the FORUM.  All attendees will have the opportunity to check in with their assigned cohort throughout the conference and discuss how they’ve solved those through the program content and/or networking opportunities.


The final cohort activity will conclude at noon on Friday, June 22. All FORUM attendees will be expected to attend. If you are unable to stay through the event on Friday, please notify Heather McPhail at hmcphai@umich.edu

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